Five Ways To Keep the ADA Memo Safely With You

You have received the official ADA Memo which can help enforcement officers be aware of the condition should you or your loved one with dementia be caught for unintentionally flouting the current circuit breaker measures.


We recommend that you carry the ADA Memo around at all times, especially when you head out. Here are five ways you can consider keeping the ADA Memo safely with you.


1. Keep The Acknowledgement And Memo Attachment In Your Email Inbox

Received the official acknowledgement from ADA? Do not delete it. The original correspondences allow you to print multiple copies of the memo and serves as an official statement from ADA.


2. Print A Few Copies Of The ADA Memo And Leave It At Home

Due to the nature of the condition, your loved one with dementia may lose or misplace the memo. By printing a few copies and leaving it at home, you’ll be to replace it with minimal delay.


3. Keep The ADA Memo Securely In Your Wallet Or Lanyard

Should you or your loved one with dementia get approached by enforcement officers, the memo can be retrieved effortlessly.


4. Save A Copy Of The Memo In Your Photo Gallery

In the event that the hardcopy of the ADA memo is not with you, you can present it in soft copy in your phone. You can easily screenshot the memo and it will automatically be saved in your phone gallery.


5. Set The ADA Memo As A Mobile Wallpaper

Should your loved one with dementia panic when being approached by enforcement officers, his/her first instinct may be to make a call immediately. By uploading the ADA Memo as a wallpaper on his/her phone, the officer may be able to recognise the memo and ask for more information.


Apply For The ADA Memo

You can now apply for this memo by clicking here. As this is a complimentary service by ADA, your patience is appreciated.


The ADA Memo and its other identifiers are not intended to give the holder any immunity during the circuit breaker period. This is subject to the procedures of the Enforcement Officers. However, with the identifiers, the Enforcement Officers would be aware of your condition or your loved one’s condition and use his/her judgement accordingly.

For more information, write to or call the Dementia Helpline at 6377 0700, Monday to Friday (9am to 6pm). For ADA’s latest advisories on COVID-19, please visit You may also refer to our list of COVID-19 care tips and suggestions at