Support for Persons living with dementia Over the Covid-19 period (SPOC-19)

In collaboration with the Agency for Integrated Care (AIC), ADA is offering additional support to persons living with dementia and their caregivers who may inadvertently violate COVID-19 safety measures due to their condition. Named “SPOC-19″ (Support for Persons living with dementia Over the COVID-19 period’), the initiative aims to help families who may have concerns regarding their loved ones with dementia who unintentionally break the Circuit Breaker rules.


Some persons living with dementia may lack the cognitive ability to fully understand the COVID-19 situation. As such, they may not comply with the Circuit Breaker measures like practising safe distancing or wearing a mask, or may gather at closed-off hawker centres and other public areas. Caregivers and social service agencies have voiced concerns regarding the safety of those with dementia, and their inability to comply with safety measures.

To help persons with dementia through potentially difficult situations, members of the public or ground enforcement authorities will recognise this vulnerable group easily through one of three identifiers and offer appropriate assistance. The three identifiers that persons with dementia and caregivers can produce are the ADA Memo*, the Safe Return Card*, and the ICED Sticker (‘In Case of Emergency, Dial’).

Of the three identifiers, the ADA Memo is the newest identifier introduced to complement the existing Safe Return Card* and ICED Sticker. Persons with dementia and their caregivers can apply for the ADA Memo here.

SPOC-19 will be applicable during the COVID-19 period. The initiative is supported by the Ministry of the Environment and Water Resources (MEWR), which is leading 50 agencies across Government on ground enforcement of safe distancing measures at public spaces in HDB estates. ADA and AIC also shared resources with these enforcement agencies on how to recognise the signs, symptoms and behaviours of persons with dementia, as well as how to engage them with empathy and tact.

If you have questions about the SPOC-19 initiative, check out the Frequently Asked Questions page.

*UPDATE: Effective 19 March 2021, the Safe Return Card and ADA Memo will discontinue. If you are interested in the new platform and wish to enjoy the current benefits and more, please write to us at with subject “Safe Return Card”.